IN A SURVEY conducted in April and May of 2019,
Project Management Institute, based in Philadelphia,
Pennsylvania, asked 551 project management
professionals to predict the impact of AI
on their jobs over the next three years. While 81
percent noted that their work is being impacted
by AI, only 37 percent said that their organizations
have made AI adoption a high priority.
According to respondents, three AI technologies
are having the biggest impact right
now: knowledge-based systems that use data
to support decision making, machine learning
that analyzes data and detects patterns, and
decision management software that uses rules
and logic to create intelligent, automated decision-making processes.
What technologies do respondents think will
have the greatest impact in the future? Expert
systems, which emulate human intelligence,
skills, or behaviors in certain fields; deep
learning, in which artificial neural networks use
data to predict outcomes; and robotic process
automation, which automates human tasks.
81% of project management professionals surveyed predict that their use of AI will increase between 23% and 37% over the next three years.
According to the report, firms that are “AI Innovators”
will have the edge over “AI Laggards.”
They will achieve on-time delivery of products
and services, and their projects will meet or
exceed expected returns on investment.
“Capturing the value of AI,” says Michael De-Prisco, PMI’s vice president of global solutions,
“will require a new mindset, a learning culture,
and support from the top to establish an organizational
infrastructure that leads to success.”
Read PMI’s report, “AI Innovators: Cracking the Code on Project Performance.”