WHILE MOST EXECUTIVES agree that digital transformation is imperative for the future, few know how to achieve it. They aren’t sure which technologies will be most important, when to implement them, or how to measure their results.
Business schools face some of these same questions as they train students—from undergrads to executives—to be successful in the 21st century. What do their graduates need to know about formulating digital transformation strategies? How can schools design the right programs and find the right faculty to teach the right skills and behaviors? And how can they prepare graduates to be ready to learn the skills and behaviors that will be in demand five or ten years from now?
BizEd turned to six experts and educators to discover how digital transformation can be defined, taught, and implemented—and how both professors and practitioners can stay informed about the promises and possibilities of new technology. All of our contributors agree that the people are just as important as the technology itself and that no new software or system will succeed unless leaders understand why and how to use it. It’s true, they say, that tomorrow’s executives will need to constantly scan the horizon for the next disruptive technology. But they won’t be able to benefit from it unless they have a deep understanding of change management, organizational behavior, and inspirational leadership.
That’s good news for business schools, many of which have already developed programs that marry those competencies to technological expertise. But business schools, like corporations, will need to adapt quickly to changing trends so that they, and their students, are always prepared for what comes next.
COMPETING IN A DIGITAL AGE
By Anh Nguyen Phillips
Organizations must rethink how they organize, operate, and behave.
ACHIEVING A DIGITAL MINDSET
By Ritu Agarwal
Digital transformation relies on leaders, not technology.
OPERATING IN THE GAP
By Terence Tse
Business schools must bridge the distance between technical workers and business leaders.
COMMITTING TO RESPONSIBLE DIGITAL TRANSFORMATION
By Rubén Mancha, Steven Gordon, and David Nersessian
Schools must emphasize personal responsibility as they educate the next generation of digital leaders.
By Ying-Ying Hsieh
Transformation takes place across multiple levels and dimensions of an organization.
By Raj Echambadi
Business schools must master three distinct literacies to thrive in the digital world.